Its not working i did pay

AVG Subscription
2

Hello Brandon,
Thank you for the detail explanation. I can understand how you feel; as I would feel the same in your position, but please know that I will try everything to help you with this problem. Upon reviewing your order number, I see that it has been registered under the email id you have contacted us. Please do not post your personal details on a public forum. Please be informed that you have purchased AVG Performance and it comes under AVG Zen product http://avgread.me/1SoFlQq and http://avgread.me/1BVXhXG . AVG Performance is multidevice product and it can be installed in Windows computers and Android mobile but cannot be installed in Mac operating system. To install AVG in Mac operating system please view the following link http://www.avg.com/us-en/for-mac .
Please feel free to contact us for any further assistance. Thank you.

6

On 14th October I tried to purchase upgrade to PRO and paid for this by credit card.   In error I think I registered for both Android and Mac instead of Windows 7.   I have tried to reverse this without success I think. Can you help?   My order number was 701-0273294.

1

can you call me please to walk me throgh it (Phone number removed)

5

Hello Brandon,

Sorry to know that your AVG program is not getting installed on your PC. Please do not post your personal details on a public forum. For your information if customers facing any issues with their AVG program they have to contact our support and AVG will not call to the customers. Could you please explain the exact issue that you are facing with the installation of AVG program so that we can understand and assist you better in resolving it? Thank you.

4

Hello Brandon,

Sorry to know that your AVG program is not getting installed on your PC. Please do not post your personal details on a public forum. For your information if customers facing any issues with their AVG program they have to contact our support and AVG will not call to the customers. Could you please explain the exact issue that you are facing with the installation of AVG program so that we can understand and assist you better in resolving it? Thank you.

3

On 14th October I tried to purchase upgrade to PRO and paid for this by credit card.   In error I think I registered for both Android and Mac instead of Windows 7.   I have tried to reverse this without success I think. Can you help?   My order number was 701-0273294.