Hello Bonnie,
Thank you for contacting AVG Community Support.
We understand that you are receiving offers while resolving issues after running scan.
We understand how frustrating it feels to be in this situation, and we're sincerely sorry for it. We'll certainly check and help you out.
We see that you have purchased AVG Internet Security (Multi-Device).
The performance or privacy issues which are showing at the end of AVG Internet Security scan are not an actual issue but a campaign pop-up about AVG Secure VPN and AVG TuneUp program. The issues listed can be fixed by those two programs, so if you want to purchase those programs, please click on resolve now, it will be redirected to purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups
We have classified AVG products into protection, performance and privacy. AVG is well known for it's protection software but most of the user not aware of the other AVG Products which could be so helpful. In order to make aware of our other products and it's use, this feature is added as a campaign. A lot of our customers benefitted through this service, if you would like to disable it, we can help you with that. Please follow the below steps to disable AVG offers: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popups&supportType=home)
We hope that this information will be helpful.
If you have additional queries, please let us know.
Thank you and keep us updated.
I see this question already but am asking again as I have extra issues.
Why am I having trouble setting up my avg after buying 2 years subscritpion?
I paid for it and then had trouble downloading it on my own window 10 laptop so did it on my husband's first as I shared a link for it to his through facebook then signed in with my account. I had to clean up my own laptop. deleting things I don't use in it. To make space for it. When I downloaded it and ran it. I ran the scan and got to the end where it says performance issues and when I click fix it tells me I need a subscription again. WTF Am I fully covered or not and will is cause problems for my husband's laptop.? Did I need to sign him up under his own name, As to me that seemed it would want more money. I even tried sharing it on my phone, but when looking at my page here it tells me I have no computers covered. WTF do I need to go with someone else? I DON'T need more aggravations besides what I have already
Hello Bonnie,
Thank you for contacting AVG Community Support.
We understand that you are receiving offers while resolving issues after running scan.
We understand how frustrating it feels to be in this situation, and we're sincerely sorry for it. We'll certainly check and help you out.
We see that you have purchased AVG Internet Security (Multi-Device).
The performance or privacy issues which are showing at the end of AVG Internet Security scan are not an actual issue but a campaign pop-up about AVG Secure VPN and AVG TuneUp program. The issues listed can be fixed by those two programs, so if you want to purchase those programs, please click on resolve now, it will be redirected to purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups
We have classified AVG products into protection, performance and privacy. AVG is well known for it's protection software but most of the user not aware of the other AVG Products which could be so helpful. In order to make aware of our other products and it's use, this feature is added as a campaign. A lot of our customers benefitted through this service, if you would like to disable it, we can help you with that. Please follow the below steps to disable AVG offers: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popups&supportType=home)
We hope that this information will be helpful.
If you have additional queries, please let us know.
Thank you and keep us updated.