I've been billed 3.99 for my phone and I don't have AVG Pro on the phone how do I get my money back

Jackie, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster! Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting  https://support.avg.com/answers?id=906b0000000Tldt

Jackie, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster! Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting  https://support.avg.com/answers?id=906b0000000Tldt

I received an e-mail thanking me for payment of 3.99 from AVG eCommerce CY Limited  I don't have AVG on my phone I removed the app 6 months ago how do I get my money back