Ive been charged & dont have

Hello Gail, 
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for your AVG subscription. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
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Ive been charged and dont have AVG, I did have it but the account has been deactivated for quite some time now.
I checked the automatic payments & the noticed you have taken it out twice.???
The order number on my paypal acc is  2437833f-e004-46a3-ac30-d345294a9cc4.

I have never received an email stating that this is in place to notify me this has been happening as I would of jumped on it straight away.

Can you please return my payments. I have already canceled from Paypal that it can never be taken out again, but now I would like my money back As I have never used the site in the 2 yrs of payment you have taken my money out. Thank you
Regards
Gail

Hello Gail, 
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for your AVG subscription. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.