I've done all you show, sent three emails and no answer. Nothing thus far has allowed me to install PC Tuneup.... What do I need do?

Hi Richard,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

RICHARD, Assume you've followed this article (https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp). Otherwise, 
When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend.
AVG Guru

OK so nothing you have shown me is what I need? Should I have not bought the PC Tune up?

Hi Richard,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

RICHARD, Assume you've followed this article (https://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp). Otherwise, 
When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend.
AVG Guru