Ive downloaded it twice but i wont download i get a error messege 0xa00100004tel me what that means

AVG Protection
3

Hello Mathis,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Mostly this error is occur due to anyother Antivirus program or previously installed AVG on your system.
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it completely from your system and try to install AVG Ultimate using the link http://avgclick.me/InstallUltimate  .
Please feel free to get back to us for further assistance.
Thank you.

1
ok its 2016 ultimate cd download 2year why im i having problems
2

Hello Mathis,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
Mostly this error is occur due to anyother Antivirus program or previously installed AVG on your system.
Is there any other Antivirus program or AVG program installed on your system? If so, please uninstall it completely from your system and try to install AVG Ultimate using the link http://avgclick.me/InstallUltimate  .
Please feel free to get back to us for further assistance.
Thank you.