I've paid, but didn't got my subscription

Hello Tijme,

Thank you for reaching out to us with your concern. I will certainly assist you with that.

I see that you have initiated an order for AVG TuneUp Unlimited using wire transfer but the payment status is pending (we didn't receive the payment). It may take 8 business days for the payment to complete. Post that you will receive an email confirmation of your order.

I've have paid, but didn't received my subscription yet!
payment number : 11893945972
paid : 1/19/2018 
anyone can tell me what's happening?

Hello Tijme,

Thank you for reaching out to us with your concern. I will certainly assist you with that.

I see that you have initiated an order for AVG TuneUp Unlimited using wire transfer but the payment status is pending (we didn't receive the payment). It may take 8 business days for the payment to complete. Post that you will receive an email confirmation of your order.