Jan 2013 bought avg internet security license for 2 computers for 2 years from local computer business. License expires 8 Jan 2015 but avg renew now offer today 27 Sept 2014. If I take up the offer have I lost out or will the renewal start on 8 Jan 2015?

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Thanks Alan.  I don't want to miss out on a good deal but equally don't want to mess up.  I'm also puzzled because I can't see what I've got (which is, as I've said, 2 years for 2 computers from Jan 2013) on my MyAccount.  However, I don't know if I set up a AVG MyAccount in 2013 so have set up one now but can't see anything in it for my paid for avg.  Any thoughts?  Thanks, Jane

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Hi Jane,
Renewall should extend your current license and you will register it into myaccount in process. In case it will not, let me know (I will need current license without last 5 characters).
Thanks

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In Jan 2013 I purchased avg internet security license for 2 computers for 2 years through local computer business.  License expires 8th Jan 2015 but avg has flagged up a "renew now" offer today Sept 27th 2014.  If I take up the offer have I lost out or does it mean that the renewal starts on 8th Jan 2015?

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Jane, To the best of my knowledge one would assume that your renewal would apply from 8th Jan 2015… Have a look @ this new form link (https://support.avg.com/support_contact_form) to get email/chat/phone support. There's a Sales Support section. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep… will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend.
AVG Guru

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Thanks Alan.  I don't want to miss out on a good deal but equally don't want to mess up.  I'm also puzzled because I can't see what I've got (which is, as I've said, 2 years for 2 computers from Jan 2013) on my MyAccount.  However, I don't know if I set up a AVG MyAccount in 2013 so have set up one now but can't see anything in it for my paid for avg.  Any thoughts?  Thanks, Jane

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Jane, Did you use the same email address to purchase in 2013?. If so MyAccount (https://support.avg.com/SupportArticleView?urlname=What-is-AVG-MyAccount) should show your details. You could also use this link (http://www.avg.com/license-retrieval) for your license info…
AVG Guru

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Jane, I think that you'll have to await a reply from the AVG Community Support expert in Brno, Czech Rep…
AVG Guru

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Hi Jane,
Unfortunately I don't see any record connected to email address used here.
Please provide us with more info about that offer.
Thanks