Java Malware Gen Trj

Viruses & Threats
2

Hello Neven,
Sorry to hear that. Please share the screenshot of AVG threat detection pop up to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.

10

Hello Neven,
Sorry to hear that. Please share the screenshot of AVG threat detection pop up to assist further.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.

11

User-added image
Dear Sirs,

another virus today with different number was on the screen today although the outlook is closed from yesterday …

Please advice

Thanks

1

Dear Sirs,

My Computer is infected with Java Malware Gen Trj through email i received through outlook
the avg antivirus every second give me notification that file are quarantine
java:malware-gen trj anintheskymanintheskyanintheskysa.class PID 3012

please help and advice
Thanks

3

Thank you for the information, Neven.
Do you keep getting each threat popup whenever you log into email account?

5

We delete all messages for the last 4 days we already received and still the popup appear even we click close millions times
is there a removal tool to fix this 
Please advice 
Thanks

4

User-added image
Dear Sirs,

another virus today with different number was on the screen today although the outlook is closed from yesterday …

Please advice

Thanks

6

We keep press the close button on the   pop up for the 2 trojan and after  almost  100 click it works and the pop up disappear from the screen

Thanks a lot

7

Neven,

I appreciate your patience so far. I have sent you an email to collect the diagnostic information from your computer. This log files will help us to analyze and fix the issue easily.

9

Thank you for the information.
I have forwarded the case to get further suggestion on resolving this issue.
Please keep checking the post to know about the status.
Your patience is much appreciated.

8

Hello Neven,

We appreciate your patience in this matter.
We request you to check your e-mail from the browser and if any threat detected by AVG, please remove it.
If the threat popup keeps repeating, do let us know.
Thank you.