Jon Dahlquist's Why is my credit card being charged by digital river/AVG?

Hi Lois,

We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions or upcoming renewals. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.

The 11/2020 question shows no answer.  My husband has just received a call about this.

Hi Lois,

We're glad to look into this & help you.
However, upon checking your account, we're unable to find any subscriptions or upcoming renewals. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting few info.
Please revert to us via it to proceed further.