Hello Jeanine,
I understand how difficult this is for you. Please send us the screenshot http://avgclick.me/getscreenshot of the threat message you receive, we will check the same and assist you further.
Oh wait I did find the mail so will send logs tonight
Thanks
AVG Guru
Now it seems I have another one of these pop up whatever they are
Hello,
Yesterday I began getting this warning-
no-blok.net-Agent-EDB[Trj]
No matter how many times I shut it down it returns. Like most of the others I've run several virus & malware scans but they find nothing. Can you please assist me to get rid of this. I am using the free version of AVG.
Thanks
An error occurred while processing your request.
Reference #132.e6d8ee3f.1516237052.c75061
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I've tried to use a different window, I've tried reconnecting refreshing, nothing but this error. so I will say i have the latest AVG I am up to date...the other error say the following:
newonlinequestions.com
because it infected with URL:Mal
If you send me a link I will attempt to run the logs and send them/it to you. My computer is very slow very slow.
This really is most unacceptable, how do I send you every thing you ask for, then you reply to me as if you've solved the issue when in fact you sent me absolutely no email telling me how to get rid of it. Justwhen is it thatyou tell me how to solve this? How many more days will it take?
I have sent the log, hopefully you can instruct me further.
Thanks so much.
Jeanine, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Oh wait I did find the mail so will send logs tonight
Thanks