Hello Rach,
We will investigate and assist further on this matter.
Could you provide the screenshot of AVG threat detection window here?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi AVG,
I met some problem with your software that only Windows OS has detected our website is under infected. I am perceiving that it's misscanned the virus in it.
The Detail is :
Threat name : JS: Downloader-GHK [Trj]
URL: https://www.formosascreens.com.au/
Process: C:/PROGRAM FILES(x86)/GOOGLE/CHROME/Application/chrome.exe
Detected by: Web Shield
Status: Connection aborted
We tested on Mac OS and there is no virus by Web Shield. Hope this problem could be solved ASAP.thanks.
here is my screen shot.
Hello Rach,
We will investigate and assist further on this matter.
Could you provide the screenshot of AVG threat detection window here?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for the screenshot.
If the website is trusted, you can add the website to AVG's exclusion as mentioned in this article and submit the URL for analysis through this https://secure.avg.com/submit-sample link.