We'll certainly look into this & help you. Firstly, please share us a screenshot of the threat message you've been receiving, so that we can check & help you accordingly. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Secondly, does the threat message appear when you're trying to access a particular website using your browsers? Awaiting your response.
Hi guys, How is it going? I have been facing an issue with a trojan horse called JS stealer-J Trj. The AVG detects it movement and actions but can't to remove it. How can I remove it please? That trojan horse pop up in the screen when I open the web browser, no matter the browser, edge, chrome or avg. He always pop up. The AVG just block the IP 34.80.59.191.
Thank you for writing us back, Rubens. We've already sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us. Thank you and keep us updated.
Hello Heldin, Thank you for contacting AVG Community Support. We are sorry to know that. We'll check and help you out. Please write back to us in a separate private message so that we can check and assist you accordingly. Thank you in advance!
Hello Korben, Thank you for contacting AVG Community Support. We are sorry to know that you are facing this issue. We'll check and help you out. Please write back to us in a separate private post so that we can check and assist you accordingly. Thank you in advance!
We'll certainly look into this & help you. Firstly, please share us a screenshot of the threat message you've been receiving, so that we can check & help you accordingly. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot. Secondly, does the threat message appear when you're trying to access a particular website using your browsers? Awaiting your response.