Just been charged for AVG via digital river island, never signed up to one of your products

AVG Subscription
3

Hello David,

Please accept our sincere apologies. We'll certainly check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

1

I recieved a charge to my paypal account via Digital river island for an AVG service, although i purchased a laptop recently with avg loaded on to it I HAVE NEVER BROUGHT OR SUBSCRIBED TO ANY OF YOUR PRODUCTS! so how in the hell have you charged my paypal account for a automatic renewing subscription? seems very fraudulent to me. i would like a refund please…

2

Hello David,

Please accept our sincere apologies. We'll certainly check and help you with the refund.
Unfortunately, we couldn't locate any active subscription under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.