Hello Lizzie,
I checked your previous case history and see that you have initiated an order for AVG TuneUp Unlimited, but the payment hasn't completed yet. It will take 24 hours to complete it. Post that you will receive a confirmation email.
AVG TuneUp Unlimited program doesn't have a license number, you have to activate it with your Myaccount credentials. So please uninstall AVG PC TuneUp from the control panel and install the trial version http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance on your computer till you receive the Order confirmation email.
Paid my money, received confirmation email. Don't know how to start benefitting from it. Contacted support (very helpful) but they said I have to wait 24 hours for an authentication key to be sent to me ? The site shows that there is no licence number to this product, so thought I'd be able to start using right away. I had a trial of the product before, now expired. The icon is still on my desktop. Should I uninstall this before I get this authentication key ? Sorry if this sounds daft but I really don't know and I'm impatient to start. Thanks.
Hello Lizzie,
I checked your previous case history and see that you have initiated an order for AVG TuneUp Unlimited, but the payment hasn't completed yet. It will take 24 hours to complete it. Post that you will receive a confirmation email.
AVG TuneUp Unlimited program doesn't have a license number, you have to activate it with your Myaccount credentials. So please uninstall AVG PC TuneUp from the control panel and install the trial version http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance on your computer till you receive the Order confirmation email.