Just loaded Ultimate and AVG icon on screen will not respond

AVG Protection
3

Hello Mike,

We sincerely apologize for the inconvenience caused to you. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.

1

Just loaded Ultimate and AVG icon on screen will not respond. I've rebooted PC running Win 7 & tried to launch the program from the icon & from the start button, any suggestions?
Thanks Mike

2

Hello Mike,

We sincerely apologize for the inconvenience caused to you. I have sent you an email in order to get our additional support to resolve this issue. Please feel free to contact us for further assistance. Thank you.