Just paid new subscription, AVG now says: AVG Free ...?

Hello Henry,

I apologize for the inconvenience.

I have checked your account, you have an active subscription to AVG Anti-Virus (1 computer) valid until 2/25/2019. I have sent you an email, please follow the steps to activate AVG Antivirus on your computer.

 have just paid for a renewal in 10 feb 2018, and got an email saying how to activate my license, which said: "Open AVG, Click on Support in the top menu, then Reactivate, Enter your license number and select Activate."  After that..... my icon AVG become AVG FREE...... 

Hello Henry,

I apologize for the inconvenience.

I have checked your account, you have an active subscription to AVG Anti-Virus (1 computer) valid until 2/25/2019. I have sent you an email, please follow the steps to activate AVG Antivirus on your computer.