Just purchased AVG Tune Up and do not know how to load

AVG Protection
2

Hello Janice,

We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000Dvjk .
Thank you.

3

Hello Janice,

We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000Dvjk .
Thank you.

1

I have just purchased AVG Tune Up from AVG free, when the instructions to download came up they were blanked out on my screen, please let me know how to download, also I would not like to be on a repeat annual subscription therefore please remove this from my account. Many thanks.