Just renewed subscription, but didn't find AVG on my computer. Downloaded and now wants more money

Hi Connie.
We're here to help.
Could you confirm which AVG product did you download and need help to activate?

I needed to scan computer. Was subscribed to AVG and also just okayed renewing subscription. Couldn't find AVG on my computer so downloaded. Scanned, but it wanted additional subscription to fix problems. I have the code but never found anywhere to use it.

Hi Connie.
We're here to help.
Could you confirm which AVG product did you download and need help to activate?