Just signed up but cannot turn vpn on

AVG VPN
3

Hi Andrew,

We will help you to get this issue resolved.

We request you to uninstall the AVG Antivirus app from your mobile device and reinstall it again and check if you could connect to the VPN.

Also uninstall if you have a standalone application for AVG Secure VPN.

Thanks,
Vishnu Vardan

1

I have just signed up to the 30% of vpn but cannot turn it on, when I try it just keeps taking me back to the offer page and tells me I already have it installed, I am on samsung android, how do I turn on? Do I have to wait till 21st of the month when my old subscription runs out?

2

Hi Andrew,

We will help you to get this issue resolved.

We request you to uninstall the AVG Antivirus app from your mobile device and reinstall it again and check if you could connect to the VPN.

Also uninstall if you have a standalone application for AVG Secure VPN.

Thanks,
Vishnu Vardan