Keeping asking me to pay again when my subscription is not yet expired

Hi Law,

We apologize for the inconvenience. We'll check & help you with this.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

I have paid my subscription, after running a scan, there were some issues found, and I clicked on resolve all, and then the system keeps asking me to buy the subscription. 
why I still need to pay when my subscription has not yet expired and how can I do to resolve the issues without double paying it??

Hi Law,

We apologize for the inconvenience. We'll check & help you with this.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.