Hello Ciprian,
We are sorry for the inconvenience caused.
We can understand that you have purchased the AVG subscription from Google PlayStore.
We request you to contact our Mobile support so that they can check your purchase and assist you better.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.
Hi…my subscription was renewed but no key received. Here are billing details.Your subscription from AVG eCommerce CY Limited on Google Play has renewed.
Order number: GPA.1387-4639-5733-97456…0
Order date: Aug 25, 2016 3:42:40 PM PDT
|
| AVG Protection for all your devices (AntiVirus FREE 2016 - Android) | £9.49/year |
Yearly Subscription - Auto Renews on Aug 25, 2017 | |
| Total: £9.49/year |
| (Includes VAT of £1.58) |
Can you do something about it?? Thank you
Hello Ciprian,
We are sorry for the inconvenience caused.
We can understand that you have purchased the AVG subscription from Google PlayStore.
We request you to contact our Mobile support so that they can check your purchase and assist you better.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.