L.S I Just bought a licence for one year and I want to stop my licence per 5th of september 2020, w

General discussion
3

Hi Jan,

We're glad to help you with this.
From your description, we see that you've purchased a 2 years subscription & needs only 1 year pack.
However, upon checking your account, we're unable to find any subscriptions.
As it isn't recommended to share the account details over this post, we've sent you an email requesting the account info.
Please revert to us via email with the info to locate the product details & proceed further.

1

L.S I Just bought a licence for one year and I want to stop my licence per 5th of september  2020, with other words I only want this licence for one year. I tryed it via my AVG account but there I read that I don't have a licence.   ??? Please help.

2

Hi Jan,

We're glad to help you with this.
From your description, we see that you've purchased a 2 years subscription & needs only 1 year pack.
However, upon checking your account, we're unable to find any subscriptions.
As it isn't recommended to share the account details over this post, we've sent you an email requesting the account info.
Please revert to us via email with the info to locate the product details & proceed further.