Lack of response from AVG

AVG Protection
3

Hello Len,

I understand the inconvenience.
I see that you have initiated the order for AVG Ultimate - unlimited devices 12 Months product on 30th December 2017.
Since there is a synchronization issue, the order is not yet completed, hence you didn't receive any email confirmation.
I have forwarded the case to concern team to fix the issue but this will take time.
Keep checking your email to know the status and your patience is much appreciated.
In the mean-time, please install (trial of AVG Internet Security) to protect your PC.

1

Hi,
   has anyone ever had a response from AVG? I have purchased a product, received a confirmation but no license and lack of acknowledgment of my complaining or help to resolve the issue. No products at all are listed in my history despite having used 2 previously. Not very encouraging for a supposedly supplier of security reassurance?         Regards, Len Wheat

2

Hello Len,

I understand the inconvenience.
I see that you have initiated the order for AVG Ultimate - unlimited devices 12 Months product on 30th December 2017.
Since there is a synchronization issue, the order is not yet completed, hence you didn't receive any email confirmation.
I have forwarded the case to concern team to fix the issue but this will take time.
Keep checking your email to know the status and your patience is much appreciated.
In the mean-time, please install (trial of AVG Internet Security) to protect your PC.