Land Line Issue?

Hello Jim,

We are glad to help you.
We will check and help you to resolve this issue.
Did you try to disable AVG programs and check if it helps?
You can refer to this article: How to temporarily disable AVG Antivirus | AVG (https://bit.ly/3mwIqVj)to temporarily disable AVG program.
Thank you and keep us updated.

It seems that since we installed the Premium AVG products that our landline (connected via Comcast/Xfinity modem) no longer rings for incoming calls.  All calls immediately go to Voicemail.  Is this an AVG issue or a Comcast/Xfinity issue?  I have called Comcast.  They rebooted the modem and the problem wasn't resolved.

Hello Jim,

We are glad to help you.
We will check and help you to resolve this issue.
Did you try to disable AVG programs and check if it helps?
You can refer to this article: https://bit.ly/3mwIqVj (https://bit.ly/3mwIqVj)to temporarily disable AVG program.
Thank you and keep us updated.