Hello Stan,
I am sorry to hear that. Due to the recent update, the program might have conflicted with the previous version. So, I would suggest you to repair AVG http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG and restart your computer to check the status.
If the issue persist, please contact us back.
Hi Bhuvaneswari –
Per your instructions, I repaired AVG and restarted my computer. The main page continues to say "Last Computerf Scan: 11 days ago." What must I do to fix this?
Thank you, Stan Jacobson
AVG Free (V 17.4.3014) scans my Win XP (SP3) each night. When opening window to see that the program successfully ran, I get the message, "Daily Scan" ran and no problems found. (These are my words.)
The main screen, however, says last backup 11 days ago. Tomorrow, it will say last backup 12 days ago. Why doesn't AVG recognize that the scan successfully ran for each day? Thank you, Stan Jacobson.
The main screen, however, says last backup 11 days ago. Tomorrow, it will say last backup 12 days ago. Why doesn't AVG recognize that the scan successfully ran for each day? Thank you, Stan Jacobson.
Stan, If applicable, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hi Bhuvaneswari --
Per your instructions, I repaired AVG and restarted my computer. The main page continues to say "Last Computerf Scan: 11 days ago." What must I do to fix this?
Thank you, Stan Jacobson
Per your instructions, I repaired AVG and restarted my computer. The main page continues to say "Last Computerf Scan: 11 days ago." What must I do to fix this?
Thank you, Stan Jacobson
Stan,
I am sorry to hear this. Please run AVG clear tool and AVG remover tool to remove AVG traces from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG Free Antivirus, please use this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
If the issue persists, please share the screenshot of AVG user interface to provide better assistance.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.
I am sorry to hear this. Please run AVG clear tool and AVG remover tool to remove AVG traces from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG Free Antivirus, please use this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
If the issue persists, please share the screenshot of AVG user interface to provide better assistance.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.