Well another 'thank you' to your remote control support agent (same guy) for working on my 2nd laptop. I was watching him intently as he manually (but remotely) update my AVG. It was something I couldn't have done on my own. I am not sure if this was due to the new Windows 10 upgrade, but you got a good techie there to have resolved this issue. His id name is Azharudeen (sp?). Great job, AVG Support team! Thanks for your prompt reply.
Well another 'thank you' to your remote control support agent (same guy) for working on my 2nd laptop. I was watching him intently as he manually (but remotely) update my AVG. It was something I couldn't have done on my own. I am not sure if this was due to the new Windows 10 upgrade, but you got a good techie there to have resolved this issue. His id name is Azharudeen (sp?). Great job, AVG Support team! Thanks for your prompt reply.
Hi Lisa, it is suggested to reinstall AVG after upgrading Operating System. So, you have to uninstall and reinstall. Thank you for understanding.
After I upgraded to Windows 10, the most recent AVG 2015 update is sooo very slow in updating only at 30% and stops there. This has been like 3 days now. I am sure it is not my internet speed because I could browse at a speed on other sites. Except I am without an antivirus because AVG 2015 is still updating…I do not understand why. I have been using this for years and this is the first time it seems to not update at lightning speed. Help!
Hi Lisa, it is suggested to reinstall AVG after upgrading Operating System. So, you have to uninstall and reinstall. Thank you for understanding.
Lisa, happy to hear that your issue is fixed. Please do contact us back if you face any issue regarding AVG.Thank you