Latest received pctuneup update

AVG Performance
6

Hi Jean,

We're glad to look into this & help you.
Please let us know the version of AVG TuneUp that is installed on your computer.
To check the version :  Go to control panel - Programs - Programs & features - version would be listed beside TuneUp. 
Meanwhile, please restart your computer once & check if it helps.

2

Thank you for writing back to us, Jean.

Could you please confirm whether have you tried to reinstall AVG Tuneup program? If not, please follow the below article to resolve the issue with AVG Tuneup :

Troubleshooting when AVG AntiVirus or AVG TuneUp fails to load (https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load)

Please try the above steps and let us know if its help you. 

1

I have received, read and tested the recent pctuneup. The only problem is that when opening "menu" I don't see anything and nothing opens either. So I can't find "settings-browser" and the rest either. What am doing wrong ?

3

Is this the good one to reply ?

4

Is it this what you mean:21.4.3493.3990 ?

5

Hi Jean,

We're glad to look into this & help you.
Please let us know the version of AVG TuneUp that is installed on your computer.
To check the version :  Go to control panel - Programs - Programs & features - version would be listed beside TuneUp. 
Meanwhile, please restart your computer once & check if it helps.