Latest AVG Free program Update on Friday 13th 2021, completely screwed up my Win 7 computer. Got this UI error where AVG won't open, half the software on my computer won't open, and I can't connect to the Internet, and the computer won't shut down without turning it off. Had to do a System Restore to get my computer working again.
Now I am afraid to update the program on my other computers.
Is AVG aware of this issue and has it been fixed??
Hi David,
We are sorry to hear this.
We can assure that AVG update wont affect your computer. Did you made any other changes in your computer before the crash?
Please install the program and check for the issue again.
Do mention the version after the installation.
Keep us posted.
Hi David,
We are sorry to hear this.
We can assure that AVG update wont affect your computer. Did you made any other changes in your computer before the crash?
Please install the program and check for the issue again.
Do mention the version after the installation.
Keep us posted.
David, we're sorry to hear that you decided against reinstalling AVG.
However, we'd once again like to assure that latest version of AVG is compatible with Windows 7 service pack 1.
I'd request you to reinstall AVG and if the issue with internet connectivity persists, follow the steps in this link (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-AntiVirus-internet-disconnection&supportType=home) to resolve it.
However, we'd once again like to assure that latest version of AVG is compatible with Windows 7 service pack 1.
I'd request you to reinstall AVG and if the issue with internet connectivity persists, follow the steps in this link (https://support.avg.com/SupportArticleView?l=en&urlName=Troubleshoot-AVG-AntiVirus-internet-disconnection&supportType=home) to resolve it.
No other changes. Went so far as to remove AVG with your Removal Tool from Safe Mode and reinstall it. There is something about this latest Program Update that is not compatable with my Windows 7, it somehow interferes with the User Interface for AVG and most of the other software on this computer, and disabled my Internet/Network connection. Unfortunately I'll need to use a different anti-virus program because the computer runs fine after I remove AVG. But thanks for getting back to me.