Latest updates installed fine on my wifes laptop but not on mine!

Hi John,
We apologize for the inconvenience caused to you. Let us work together to fix the issue. To fix the issue we will suggest you to repair the AVG internet Security. Please follow the below steps to repair AVG.
Start->control panel->program(uninstall a program)->select AVG Protection->then select Change/repair
After this If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.

Hi, my experience of the latest AVG updates is mixed. It installed fine on my wife's laptop, but sadly not on mine. I maintain both machines. The problem with my laptop is I receive conflicting message over whether the system is or is not protected.

Summary of problem

Zen Screen - shows Internet Security "green" and "fully protected", but with "red" exclamation mark.

Internet Security screen - displays message "you are fully protected", but Basic Protection sections Computer and Web & Email are red and both state "not protected". Full Protection sections are all green and "protected".

Message Centre Screen - displays "Your Web & Email protection is broken" and "Your Computer protection is broken". Tried ""fix now" several times but doesn't correct the error.

Sys Tray Control Panel - displays TWO Internet Security sections with "scan now" and enable/disable buttons. The first is green and "enabled" but the second is red and shows "protection is off". 

I cannot revert back to old setup as this update was automatic. Please advise the required action to correct as, in view of conflicting messages, it is unclear if my laptop is currently protected.

Hi John,
We apologize for the inconvenience caused to you. Let us work together to fix the issue. To fix the issue we will suggest you to repair the AVG internet Security. Please follow the below steps to repair AVG.
Start->control panel->program(uninstall a program)->select AVG Protection->then select Change/repair
After this If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.