Hello Andre,
I apologize for the inconvenience caused while updating AVG.
I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please download and install AVG again through the below link.
http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG
Please feel free to contact us for any further assistance.
Thank you.
Unfortunately, it still does not work, at 92% the installation stops without any error notification.
Need to hard reboot again…
AVG is completely removed…I never had any trouble installing AVG's in all those years…and can't imagine I am the only one here…
since two days AVG insists that it should be upgraded; I now tried twice but installation hangs somewhere at the end …it talks about google chrome…but screens are non responsive,and laptop seems to freeze out…twice done hard reboot to recover;;;when starting up, I see server initialisation failure…luckily machien does boot…
I need my laptop to be stable and usable…so I wait untill this is cleared by AVG.
Hi Roger,
Nice to hear form you; suspect more people have these issues…but AVG seems to react pretty standardly…I won't go into reasoning and such though…
Anyone on "ZEN"…I saw it in one of the installations; did not ask for "ZEN" and sure not like this…
I just need upgrade of my working AVG; now I have uninstalled all , as requested from support, and I am left unprotected asking for easy help…Windows 7 professional servicepack 1
Hello Andre,
I apologize for the inconvenience caused while updating AVG.
I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Please download and install AVG again through the below link.
http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG
Please feel free to contact us for any further assistance.
Thank you.