Launching AVG Free gets repeatedly looped to Trial expired screen

Hello James,

I understand your situation, I will help you to install AVG Free Antivirus. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.

Once you uninstalled, please follow the steps in this article to install AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free 

Note: Before starting the installation, please select "Basic protection" to install AVG Free. 


If you face any difficulties, please contact us with your email address to proceed further.

I've had AVG Free installed for a long time. Out of the blue when I try to launch AVG Free I get stuck on the "AVG Internet Security Trial has Expired" screen. No options are given other than "buy now".

I can launch AVG Zen but again clicking on AVG from there once again invokes the above screen.

Running Windows 7 Home Premium

Hello James,

I understand your situation, I will help you to install AVG Free Antivirus. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to run both the removal tools AVG Remover and AVG Clear tool to remove the AVG traces completely from your computer.

Once you uninstalled, please follow the steps in this article to install AVG free http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free 

Note: Before starting the installation, please select "Basic protection" to install AVG Free. 


If you face any difficulties, please contact us with your email address to proceed further.