Launching the program

Hello Buddy,
Please share a screenshot of the page which is asking you to enter password to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

When I try to launch the program on one of my devices I get an error code and it instructs me to enter my password. I tried the password for my account and it fails. Please advise.
Hello Buddy,
Please share a screenshot of the page which is asking you to enter password to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.