Hi Joe,
We will check this for you.
Could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Sorry for the delay but grandchild accidentally killed monitor and it took a while to get another one. Strangely, all the files now show AVG as author - but when I click on "image" it says the screen shot is too big to send. What do I do now? Would like to re-install AVG Free, but have no idea of how to do it.
AVG free was acting up so I deleted it and was going to reinstall it. The "Clear" files say unknown publisher instead of AVG technologies. Didn't notice that till I started to reinstall. The new install file also says the same. Is the new file safe to use?
Sorry for the delay but grandchild accidentally killed monitor and it took a while to get another one. Strangely, all the files now show AVG as author - but when I click on "image" it says the screen shot is too big to send. What do I do now? Would like to re-install AVG Free, but have no idea of how to do it.
Hi Joe,
We will check this for you.
Could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
No problem, Joe.
We appreciate your effort.
We've sent an email requesting the screenshot.
Please check and revert back to us with the attached screenshot.