Paul,
You need to activate your purchase using your email address and password. Refer this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate your AVG Ultimate.
You can reach our Technical Support team using the below options. Calls from outside the US may be subject to international charges from your telephone provider.
USA & CA: +1 925 732 4274
Use this link: https://support.avg.com/support_contact_form?l=en to contact us via online chat.
I paid for an upgrade to my AVG system but according to AVG, I still have free service only. How do I get that corrected? Is there anyone that I could talk to?
Paul,
You need to activate your purchase using your email address and password. Refer this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate your AVG Ultimate.
You can reach our Technical Support team using the below options. Calls from outside the US may be subject to international charges from your telephone provider.
USA & CA: +1 925 732 4274
Use this link: https://support.avg.com/support_contact_form?l=en to contact us via online chat.