Lexmark Printer 3600 Series and AVG are not playing well together!

General discussion
3

Hi Cheryl,
I will help you with the issue,
Please let us know which AVG program have you installed in your computer ?,
And if you have installed AVG Internet security then please follow this link to Enable file sharing or printing with AVG Firewall
http://avgread.me/1FaBjq7

Please let us know and we will solve the issue
Thank you

1

Just did the Lexmark Service Center Diagnostics.  My printer in not printing and is apparently locked up on a previous try to print (that didn't print) and that I "cancelled all documents"
In the Lexmark diagnostics it said to check with my antivirus/firewall vendor to find the "Access List"
Copied/pasted from Lexmark diagnostics:

Q:Which Anti-Virus/Security software program is installed on your computer?
A:Other
Q:The files lxdxcoms.exe and lxdxwbgw.exe from the printer driver have been blocked. Allow access for these files for your printer to work properly.
A:OK
Q:If you do not know how to find the Access list, contact your antivirus/firewall vendor.


 
So...could someone please help me do what it is I need to do, please!!
2

Hi Cheryl,
I will help you with the issue,
Please let us know which AVG program have you installed in your computer ?,
And if you have installed AVG Internet security then please follow this link to Enable file sharing or printing with AVG Firewall
http://avgread.me/1FaBjq7

Please let us know and we will solve the issue
Thank you