Licence no given by email donot exist so the can not down load

Hello Tulsidas,
While verifying your account you have AVG PC TuneUp (1 computer) and TuneUp Utilities (3 computers) as your active subscription. We have sent you an email containing the instructions to install the program along with your license number for your reference. Please feel free to contact us for further assistance.
Thank you.

the license on the cd doesnot work for tuneup AVG so they gave me another one bye e mail but that on
at 12.06  INL 000005609822
Hello Tulsidas,

Sorry for the inconvenience caused.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
OLD KEY WICH DID NOT ACTIVATE ON MY PC AND NEW KEY ALSO DOESNOT WORK.THEY SAY IT IS INVALID KEY. SO WHAT SHOULD I DO?either you load this pc tuneup or refund.

sorry as I have been struglig for 10days.
Tulsidas
Hello Tulsidas,
While verifying your account you have AVG PC TuneUp (1 computer) and TuneUp Utilities (3 computers) as your active subscription. We have sent you an email containing the instructions to install the program along with your license number for your reference. Please feel free to contact us for further assistance.
Thank you.