Licence number for Ultimate

Hello Dave,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1HOjOxZ to activate your AVG Ultimate program. Please feel free to contact us for further assistance.
Thank you,

So my laptop ran dry and shut down and when I powered it back up, AVG went to a "re-enter licence screen". Tried product code and using my AVG account but no use. Then I find out Ultimate doesn't have a licence. WTF. Wanted to call for support but its 79$ a call, more than I paid for the product. So I guess I'm stuck uninstalling and reinstalling.
Hello Dave,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1HOjOxZ to activate your AVG Ultimate program. Please feel free to contact us for further assistance.
Thank you,