I regret for the inconvenience caused.
The email instruction you received is for the older version.
Follow the below steps to activate AVG Internet Security on your computer.
Please open AVG Internet Security installed, click on "My AVG->My Subscription". From here you will get an option to "Enter your new license number".
Enter the same to activate AVG on your computer.
If you face any difficulties, please let me know and we will assist you further.
Can anyone help me please?
We have AVG Internet security on 3 computers. We have re paid our licence subscriptions early a couple of weeks ago with my Business PayPal account.
I am now getting emails on my second email account from AVG addressed to my wife saying she needs to activate them again. There are instructions what to do that says OPEN AVG > GO TO TOP MENU > SUPPORT > ACTIVATE… When I try this I get as far as SUPPORT but there is no ACTIVATE button or Tab to click on. There is only a link to this AVG Community and a help and support Link. I am concerned that I wont have protection on our computers tomorrow which is our original due date.
We paid early because we thought it would just automatically carry over for another 2 years.
I have tried contacting AVG last week but it proved too difficult and complicated for me.
Please help if anyone has simple suggestions.
Hello Ian,
I regret for the inconvenience caused.
The email instruction you received is for the older version.
Follow the below steps to activate AVG Internet Security on your computer.
Please open AVG Internet Security installed, click on "My AVG->My Subscription". From here you will get an option to "Enter your new license number".
Enter the same to activate AVG on your computer.
If you face any difficulties, please let me know and we will assist you further.