Licence renewal messages

AVG Performance
5

Hello Ronald,
I am really sorry to know this. I just went through your records and I see that you have upgraded the AVG internet Security program to AVG Ultimate on 2015.3.21. In this case, I would request you to uninstall the AVG program with the AVG Remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then Install AVG Ultimate with the email instruction.
To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
To download the AVG Remover tool, please click on this link: http://www.avg.com/utilities . Please get back to us for any further assistance. Thank you.

4

Hello Ronald,
I am really sorry to know this. I just went through your records and I see that you have upgraded the AVG internet Security program to AVG Ultimate on 2015.3.21. In this case, I would request you to uninstall the AVG program with the AVG Remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then Install AVG Ultimate with the email instruction.
To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218 .
To download the AVG Remover tool, please click on this link: http://www.avg.com/utilities . Please get back to us for any further assistance. Thank you.

1

Hi,

Sicne a week I get a CONSTANT message in the systemtray that my licence is due for renewal in OVER 180 days! I have to click this message away over and over again when I start my laptop.
I am a paying customer and do NOT want to be hastled with this sales info more than half a year before expiring.

Please how can I get rid of this message?!
I was a happy customer util now but get frustrated more every time I see this sales message…

Help?

Regards
Ronald

6

Hello Ronald,

I apologize for the inconvenience caused to you.
I have sent you an email with instructions regarding the issue, please follow the instructions.
Thank you.

2

Hi,
Thanks for the answer.
I did exactly as you told, but STILL get the message that my subscription will expire in 180 (!!!) days.
Am I really getting this message every day for 180 days? In that case that would be a great reason NOT to renew anymore ever… verry customer UNfriendly.
I hope this isn't true?
Ronald

3

Hello Ronald,

I apologize for the inconvenience caused to you.
I have sent you an email with instructions regarding the issue, please follow the instructions.
Thank you.