Hello Joe,
I apologize for the inconvenience caused.
I checked with your account. You have two AVG Internet Security programs in your account.
We have cancelled the auto renewal of your AVG Internet Security program which is going to expire on 2015.11.17. You will not get charged again for this renewal.
The license number you have received is for your another AVG Internet Security program. Your license has renewed till 2016.7.5.
Please refer this link http://avgread.me/1bsLsmy to activate AVG Internet Security with your license number.
Please feel free to contact us for any further assistance.
Thank you.
About 2 weeks ago I received a e-mail from your company about renewing my licence for antivirus protection. After AVG researched they found that I showed several different licences and the person I dealt with assured me that he had taken care of it. About a week ago I received another e-mail from your company that stated that my licence will expire in 30 days. The licence # is different from the one I have. My licence # is IMVKJ-UPY06-KLKLU-AZAHB-ULOSI-G and shows that it expires July 5, 2016. I would appreciate it if you could get this straightened out fro me. Thanks Joe Salina
Hello Joe,
I apologize for the inconvenience caused.
I checked with your account. You have two AVG Internet Security programs in your account.
We have cancelled the auto renewal of your AVG Internet Security program which is going to expire on 2015.11.17. You will not get charged again for this renewal.
The license number you have received is for your another AVG Internet Security program. Your license has renewed till 2016.7.5.
Please refer this link http://avgread.me/1bsLsmy to activate AVG Internet Security with your license number.
Please feel free to contact us for any further assistance.
Thank you.