Hello, George.
Thank you for contacting us with your concerns. The next billing date shows 15 days prior to the product expiry date because auto renewal was enabled on this subscription. I would like to confirm that the auto renewal is turned off now and you will not be charged on 1st Jan 2019.
You will be able to extend your subscription when you start receiving the expiration notifications, typically 45 days before expiration.
As I see from my AVG account I realize that my next billing date is on January 1, 2019. Is that means that I have to renew it in December 2018? (notification: "renew early").
Please confirm the above information.
George Kountouris
Hello, George.
Thank you for contacting us with your concerns. The next billing date shows 15 days prior to the product expiry date because auto renewal was enabled on this subscription. I would like to confirm that the auto renewal is turned off now and you will not be charged on 1st Jan 2019.
You will be able to extend your subscription when you start receiving the expiration notifications, typically 45 days before expiration.