Licencia pagada

Hello Florencio,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.

Licencia pagada por banco el 4-7-2016 renovación por 2 años cargado automaticamente por avg a otro correo inexistente que cerro su red hace ya 2 años,imposible su recuperación se han enviado a las diferentes direcciones de correo de avg y unos dicen que es un robot y otros me desvian para otro sitio diciendome que escriba en ingles yo no se ingles, pero ninguno me da la solucción a este problema tan sencillo como es mandarlo toda la documentacion a mi correo actual sin, marearme mandandome ha diferentes sitios que muchos no tienen correo y otros dicen que ellos no pueden hacer nada al respecto por que no es de su competencia,en espera de sus gratas noticias y solucion gracias

Hello Florencio,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.

Florencio, This Community is basically English language… Query translation…
paid leave
Paid by bank license renewal for 2 years 04/07/2016 automatically loaded by another nonexistent avg mail network hill and 2 years ago, impossible recovery have been sent to different email addresses avg and some say it is a robot and other sidetracked me for another telling site to write in English I was not English, but none gives me the cure to this problem as simple as send all documentation to my current mail without, seasick sending me has different sites that many no have mail and others say they can not do anything about it because it is not within its competence, waiting for their welcome news and thanks solution
Other user florencio bilbao laucirica posting (https://support.avg.com/answers?id=906b0000000LUVrAAO).
AVG Guru