"License deactivated"

AVG Subscription
5

Hi Nancy,

We will check that for you.
Could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

A message popped up on my screen (from AVG) saying my AVG AntiTrack license had been activated. It's a two-year purchase not due to expire for more than a year from now. What is this all about?

4

Hi Nancy,

We will check that for you.
Could you share us the screenshot of that message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

3

The message window isn't visible anymore. The only way I could close it was to restart the computer. As far as I can determine, it isn't open or hiding behind other open apps.

2

Please accept our apologies for the inconvenience caused.
As this isn't the usual behavior, we'd suggest you to reinstall AVG AntiTrack once to ensure that the program works fine.
As it isn't recommended to share the license info over this post, we've sent you an email including the reinstallation steps along the activation code.