License expiration daate

Hello Min,
We regret for the inconvenience caused. Please make sure whether you have activated your subscription with the new license number.
We have sent you an email with the instructions on how to activate your subscription. Please try to reactivate your subscription and check whether it resolves the issue.
Thank you.

Dear. officer

I have a question regarding expiration date.
I bought AVG internet security (one year version) at 18th Oct 2016. However messsage which is expiration date appeared from 2 weeks ago. Even I renewed the program by my license number. For all that, license expiration date is today. I wanna solve this problem.

Hello Min,
We regret for the inconvenience caused. Please make sure whether you have activated your subscription with the new license number.
We have sent you an email with the instructions on how to activate your subscription. Please try to reactivate your subscription and check whether it resolves the issue.
Thank you.