License is "valid" but also "not valid"

AVG Protection
3

Hi Annemie,
What is current status, were you able to solve it or do you still need our assistance? I can also see that you have two active licenses do you use them both?
Thanks

1

Hello,

I have a valid and active license number that should "work" until october 2015. It did work for a while, but now AVG "says" :"License is not valid. Buy a new one" (in Dutch) When I try to re-activate and give in the correct number AVG says : "License is valid !" And on the next screen again :"License is not valid. Buy a new one." I tried again and again, but that 's not the solution. I can not contact AVG. Help, somebody … ?

Thanks !

2

Hi Annemie,
What is current status, were you able to solve it or do you still need our assistance? I can also see that you have two active licenses do you use them both?
Thanks