License not working

Hello Ricardo, 

We are sorry for the inconvenience caused. We will check and help you to clarify it. It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

I bought a  license valid till 7 January  2025
When I try to activate it,  using  the  activation code received from  AVG  at my  mail,  the  answer  is  always "unexpected  error. "
So I  must  go  back to the provisoy  license  that is  valid  only  till  7  february  2023.

I unistalled  the  program  and  reinstalled it  several  times,  and  have not  success.
I  do not  see  further  instructions  to try  to  fix  the problem  and  as there is not  a real communication  with  AVG  support,  (or  I  could  not find it)  I only can ask here if  somebody has  an advice  about how to  cope  with  the problem.

Thanks  to everybody.

Hello Ricardo, 

We are sorry for the inconvenience caused. We will check and help you to clarify it. It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

Mr  Veeramani  Sivakumar:
I  received  your  contact mail.  Thanks  for it.
I remain attent  for  further instructions.
Best  regards
R Morresi