License renewal

Hello Judy,
We apologize for the inconvenience caused.
We understand that you want to change your AVG Subscription from two computer to one, is that right?
Thank you.

Yes, that is correct. I believe the cost for the extra license was an additional $10. Could I use this license for my android tablet?

Yes, I do wish to decrease my license to 1 computer. Please proceed with the escalation. Thank you.

Hello Judy,
Could you please let us know whether we can decrease number of covered computers to 1 and extend subscription for 1 additional year?
Thank you.

Hello Judy,
There is not addition cost involved. We'll decrease your license from 2PC to 1PC and we will give you additional year of protection. Thank you.

That's great! Thank you!

My license automatically renews each year, however, I no longer need licenses for two computers as I no longer have two. How can I change my subscription?

Yes, I do wish to decrease my license to 1 computer. Please proceed with the escalation. Thank you.

Hello Judy,
We apologize for the inconvenience caused.
We understand that you want to change your AVG Subscription from two computer to one, is that right?
Thank you.

Yes, that is correct. I believe the cost for the extra license was an additional $10. Could I use this license for my android tablet?

Thank you, Judith.
We have escalated this to our concern sales team, they will do the necessary action and will send you the email confirmation.
It may take few days for them to action it and send you the email, so your patience is much appreciated.

Hello Judy,
Could you please let us know whether we can decrease number of covered computers to 1 and extend subscription for 1 additional year?
Thank you.

Hello Judith,

Thank you for confirming it.
You have purchased the license for AVG internet Security (2 computers) unfortunately you cannot make use of this license number for your Android device, you can make use of this for any device that runs on Windows but not for mobiles.
If you wish to decrease your license to 1 computer then we have to escalate it to our sales team and it might take few days for them to action it and send you the email confirmation.
If you wish to decrease please do reply back to us so that we can proceed with the escalation.

Hello Judy,
There is not addition cost involved. We'll decrease your license from 2PC to 1PC and we will give you additional year of protection. Thank you.

You are most welcome.
Please feel free to contact us should you need any assistance.
Have a great day!

What is the cost? I have already renewed to March, 2017.