No error message, just the current version is not comptabile
Hello Sean,
We certainly understand your concern.
We request you to please uninstall it from your old system and install it on your new one.
To install AVG Internet Security please refer the article http://avgclick.me/InstallAV .
To install AVG PC tune up please refer the article http://avgclick.me/installAVGPCTuneUp .
Please feel free to get back to us for further assistance.
Thank you.
I have AVG licensed products running on a laptop which has a faulty display. I have at least a year left on the 2 year sub. How can i tranfer the licenses to the new laptop?
Hi, There is the issue as I can onbly access my laptop in Safe mode as the display drivers no longer work. How can I uninstall it when the screen won't function unless in Safe Mode?
No error message, just the current version is not comptabile
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
Please feel free to get back to us for further assistance.
Thank you.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
Please feel free to get back to us for further assistance.
Thank you.
Hello Sean,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Sean,
We are really sorry to hear that.
We kindly request you to please login to your system in safe mode and try to uninstall AVG using your control panel (Add or remove programs). Once the uninstallation complete's please try to install it on new laptop.
Please feel free to get back to us for further assistance.
Thank you.
Hello Sean,
There is no such compatibility issues between AVG PC Tuneup and AVG Internet security. Could you let us know if you are receiving an error message or error code when you try to install AVG Internet security?