Hello Manfred,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you,
Kishore, AVG Customer Care.
Global Collect BV Nr. 12146857 auf Raiffeisen St Gallen CH am 15.12.16 übersendet
Für das Produkt AVH Internet Securuty Unbegrenzt Jährliche rechnung Mehrere Geräte !!
Auftragsnummer 702-0356792
Wo ist Ihre Lieferung ?????
mfg
M.Matter
Manfred, from the translation provided by Alan, we can understand that you have paid for AVG subscription but haven't received the invoice.
Upon checking your record, we see that you have purchased the subscription for AVG Internet Security - Unlimited (1 year subscription) and it expires on 17th December 2017.
We have sent you the email instructions to install this program and also the invoice.
Please check for the email on spam and junk folders if it is not present in the inbox.
Please view the AVG email by logging into email from the browser and not from email client like Outlook.
Hello Manfred,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you,
Kishore, AVG Customer Care.